−1:00

One address, answered by a person. Nothing on this site books you in by itself.

The message you send first move

Nothing on this site puts you in a slot, and that is on purpose. A company this new should not be running an automatic calendar in its first weeks, because it would be handing out times that nobody has looked at. So the first move is an email to bookings@lilyhairsalon.shop, and four things are worth putting in it.

  • What you are after, in your own words. A picture is worth more than an adjective, and “shorter, but not like last time” is genuinely useful information.
  • Roughly how long your hair is now, and whether anything has been done to it recently — particularly colour.
  • Whether colour might be part of it, because that pulls a short skin test onto an earlier day and changes how the whole thing has to be arranged.
  • Two or three windows when you could actually come, rather than one. It halves the back-and-forth.

What comes back is a time, a realistic span of minutes for what you have described, and anything we think you ought to know before you commit to it.

−0:30

The postcode is the part a phone needs. The building name is the part you need on the pavement.

The address, in the order you need it Lee House

The company’s registered office is on Oldham Road, which runs out of Manchester city centre towards the north-east. The postcode is the only part of this worth typing into anything; the building name is what matters once you are standing in front of it.

A simple drawing of Oldham Road running from the lower left towards the upper right, with Lee House marked on the north side of it and the city centre indicated behind, to the south-west LEE HOUSE · 116-118 M4 6AG city centre Oldham Road, north-east
A sketch of the arrangement rather than a map: the road, which side the building sits on, and which way the city centre is. It is drawn by hand in the page, so it loads with no request to anybody else and shows you nothing it cannot vouch for.
  1. M4 6AG — the postcode, and the only part of the address you need in a phone.
  2. 116-118 Oldham Road — the street number range to watch the doors for.
  3. Lee House — the building itself, which is what the sign says rather than our name.
  4. Manchester, England — for any form that insists on the rest.

You will notice there is no bus route, tram stop or parking advice on this page. We would be guessing, and a confidently wrong instruction is worse than none at all: ask in your email, say where you are coming from, and you will get an answer about the actual walk rather than a general one.

−0:10

A window we might not keep is a worse first impression than admitting we agree times one at a time.

Why there are no opening hours here a time, agreed

Most hairdressing websites open with a grid of days and times. There is not one here, because publishing hours this early would mean publishing a promise nobody has tested, and the first time it failed you would be standing outside a door. Instead, every appointment is confirmed in writing before you travel: the day, the time, and the span of minutes we think it will take.

If something changes at our end, you hear it from us by email rather than discovering it on the pavement. If something changes at yours, say so as early as you can and the appointment gets moved rather than quietly lost. When the hours settle into something we can actually stand behind, they will go up here and not before.

00:00

Both of these are easier to answer at home than in a doorway.

Worth asking before you set off two questions

The first is access. If you need to know about steps, a lift, or how wide a doorway is before you commit to the journey, ask — and the answer will come from somebody going to look and measure, rather than from a floor plan or an assumption. If what is there does not work for you, we would far rather know that in an email than have you make the trip to find out.

The second is time pressure. If you have somewhere to be afterwards, say so in the message, because it changes what we would suggest: a narrower version of what you asked for, finished properly, beats the full version abandoned halfway. The arithmetic behind those spans is on time in the chair, and what happens once you are sitting down runs through the hour, in order.